Privacy

Client Information

We treat all information we receive from clients as confidential and do not use the information for any purpose other than to fulfill our obligations to them. We keep client information secure at all times, and prevent the misuse and unauthorized disclosure of it by our employees or any third parties.

Research Participant Information

All responses to our research are completely confidential. We collect data in our studies for research purposes only, and our use of that information will be limited to that purpose. Research participant answers will not be used by any entity as an aid for sales.

Research participation is voluntary and sample members always have the opportunity to decline involvement or to “opt out” of the research after agreeing to participate. We do not collect personal information without research participant consent.

We do not rent, sell or give personal information to any third party for the purpose of directly marketing any products or services. In some cases we may need to share personal information with third parties that provide research services in support of the research project. Any third party that receives personal information is obligated to follow all of the same privacy protection regulations as followed by Peppermill Marketing.

At their request, we give research participants access to the personal information we have collected about them. We correct any information that is inaccurate or incomplete, change their consent status, or have their personal information deleted.

Children

We do not contact children under the age of 18 without consent from a parent, guardian, or an accredited Institutional Review Board.

Opt Out Policy

If you wish to be removed from Peppermill Marketing email or phone contact lists, please contact us directly.

Information Security

We maintain all necessary physical, electronic and procedural security measures to help safeguard client data and personal information. Third parties that provide us with support or services may also receive client data or personal information, and we require them to maintain security measures similar to ours with respect to such information.

Data Integrity

Market Strategies International will take reasonable steps to ensure the personal data is accurate, complete, current and relevant, being used only to fulfill our obligations to our clients.

Safe Harbor

Consistent with our commitment to protect personal privacy, we comply with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. We have certified that it adheres to the Safe Harbor Privacy Principles.

Online Tracking

We respect the voluntary nature of research participation, and protects our survey respondents’ identities when collecting market research responses online. Personal information is only collected when the research participant deliberately and voluntarily provides it. The only use of their web browsing activity is to ensure a stable, error-free survey experience.

The only information we collect from visitors to our corporate website is the information they voluntarily provide on the Email Us form. Otherwise, the only use of their web browsing activity is to generate aggregate traffic reporting statistics for the website.

Whether or not we receive Do Not Track request signals from a web browser, we will never use browsing activity information from our website visitors or survey respondents to provide or offer third party advertising content.

Compliance

As members of the Council of American Survey Research Organizations (CASRO) and European Society of Opinion and Marketing Research (ESOMAR), we strive to model our policies according to those guidelines. If you are concerned about our use of personal or client information, please contact us by email or by telephone and ask to speak to our Privacy Officer.

Changes in the Privacy Statement

We may update this Privacy Statement from time to time by posting an amended version of the statement on the site. Please refer to this policy regularly. If at any time we decide to use personally identifiable information in a different manner then was stated at the time it was collected, we will notify you directly via email for your consent.

Legal Obligations

Under certain circumstances permitted or required by law (for example, in connection with law enforcement investigations), we may be required to disclose client data or personal information without giving notice.